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FAQ/Accommodations/Policies

FAQ

Q: Can I make reservations online?

A: Yes, you can easily make reservations online up to 1 day before your scheduled pickup time. Visit our website to book your ride. For bookings within 24 hours, please call us directly at 410-737-7600.

Q: Can I make modifications to my reservation online?

A: Yes, customers can easily make reservations online themselves up to 1 day before their scheduled pickup time. Simply visit our website and follow the prompts to modify your booking. For any changes within 24 hours of your reservation, please call us directly at 410-737-7600 to speak with a representative.

Q: What is your cancellation policy?

A: Our cancellation policy is flexible, and the fee may vary depending on the circumstances. If we can accommodate changes or cancellations, we will do our best to do so. Please call us at 410-737-7600 to learn more about our cancellation policy.

Q: Do you offer transparent pricing?

A: Absolutely! At Limos 4 Less, we believe in transparent pricing. We provide upfront pricing with no hidden fees. Our rates are competitive and clearly outlined on our website for your convenience.

Q: What additional fees should I be aware of?

A: Additional fees may include:

  • $4 airport fee for IAD and DCA pickups

  • Flat rate $10 per additional stop 

  • $10 for pickups between 11 pm and 5 am

  • $10 for carseats (If you need us to provide)

  • $10 for events, such as services to and from venues

  • $10 for reservations made less than 24 hours in advance

  • $16.25 charged in 15 min increments after your first 45 mins of complementary wait time (Airport only)

Q: What types of vehicles do you offer?

A: We offer a fleet of luxury sedans and spacious SUVs to accommodate your transportation needs. Our vehicles are well-maintained, comfortable, and equipped with modern amenities for your convenience.

Q: Do you provide transportation services for special events?

A: Yes, we offer transportation services for a variety of special events including weddings, corporate events, parties, and more. Our professional chauffeurs will ensure you arrive at your destination safely and in style.

Q: Can I request a specific driver or vehicle for my reservation?

A: Yes, customers can request a specific driver or vehicle for their reservation. Simply let us know your preferences, and we will do our best to accommodate your request. Please note that specific requests are subject to availability.

​Q: Are gratuities included in the fare?

A: Gratuity is not included in the fare. While tipping is not mandatory, it is customary to tip your driver for excellent service. If you choose to tip, you can do so directly to the driver in cash or add it to your credit card payment.

Q: How can I contact customer support?

A: For any inquiries or assistance, you can reach our customer support team at 410-737-7600. Our representatives are available to assist you 24/7.

Accommodations:

Child Seat Accommodations:
Yes, we will gladly accommodate your child seat. There are no additional fees for this service, however, if you need us to provide one, we do offer child seat accommodation at a $10 additional charge. Please let us know beforehand so that we can assign a suitable driver with the proper accommodations. 

Pet Accommodations:
Yes, pets are allowed, but please inform us in advance so that we can assign a suitable driver who is comfortable with your pets. There are no additional fees for this service.

Lost Items Accommodations:
If you have lost an item, please contact us immediately, and we will try our best to find it for you. We will then hold the item(s) for you, and work with you to find a suitable time to arrange for pickup. 

 

Additional Policies:

Privacy Policy:
We respect your privacy and ensure that any personal information provided to us is securely stored and used only for the purpose of providing our services.

Safety Policy:
The safety of our passengers is our top priority. We adhere to all safety regulations and maintain our vehicles to the highest standards.

Service Policy:
We strive to provide exceptional service to all our customers. If you have any concerns or feedback, please don't hesitate to contact us.

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